Return & Refund Policy

Requesting a return

Contact FOMO Athletics within 7 days after delivery with your order number, affected item, quantity, reason and supporting evidence where relevant. Do not send an item until the request is approved.

Item condition

The item must be unused, unworn, unwashed and in its original condition. Approval remains subject to inspection and eligibility under this policy.

Wrong item, defect or FOMO error

If FOMO Athletics supplied the wrong item, the item has a manufacturing defect, or FOMO Athletics made another fulfilment error, FOMO Athletics will cover reasonable return or replacement postage. Damage and wrong-item claims require reasonable photo or video evidence.

Wrong size or change of mind

If the customer selected the wrong size or changed their mind, the customer bears the return and re-delivery costs. Any exchange is subject to eligibility, inspection and available stock.

Personalized and custom items

Items personalized with a custom name or number, or produced with custom artwork, are non-returnable unless they are defective or FOMO Athletics made the error.

Inspection and stock

Returned items are inspected before a restock decision. Stock is restored only when an eligible returned item passes inspection as saleable. Damaged and non-returnable items are not restored to saleable stock.

Cancellations and refunds

An unpaid cancellation releases the related stock reservation and does not create a refund. A paid cancellation or approved return creates a refund request for review; it does not mean the money has already been returned.

After a refund is approved and verified, the processing target is 5–10 business days. The time for funds to appear may also depend on the bank or payment provider. Refund status remains pending or processing until FOMO Athletics verifies that the refund succeeded.

Contact

Email fomoathletics@gmail.com with your order number to start a return, cancellation or refund request.